Olá, meu nome é Rafael. Sou especialista em e-commerce e marketing digital
Gerente de negócios inovador e data driven, com conhecimento abrangente em comércio eletrônico, CRM, apps e mídia digital. Professor de MBA na UNIFOR e Unifametro.
Experiência Profissional
Coordenador de Growth
Coordenador de Vendas Online
Coord. de Ecommerce e Mídia Online
Gerente de
e-commerce
e-commerce
Coordenador de Marketing Digital
Gerente de
e-commerce
e-commerce
Certificações e Skills
Disney’s Approach to Quality Service
Google Ads Certified (Search, Video and Display)
Google Analytics Certified
Bing Ads – Authorized Professional
BPMN Specification
Strategies for E-commerce
Yellow Belt (Lean Six Sigma)
PMBOK Project Management
Scrum – Agile Practices
Information Architecture and UX
SEO Advenced
✔ E-commerce Operations
✔ Strategy & Innovation
✔ Mobile Commerce
✔ Electronic Ticketing
✔ Business Development
✔ Product Management
✔ Conversion Optimization
✔ iOS / Android Applications
✔ Web Design, Usability & Testing
✔ Digital Marketing
✔ Search Engine Optimization
✔ Paid Search
✔ Social Media Marketing
✔ Web Analytics
✔ Business Intelligence
✔ Reporting and Analysis
✔ Email Marketing - CRM
✔ Project Management
✔ Customer Support
✔ Payment Processing
✔ Team Building & Leadership
✔ Contract Negotiations
✔ Customer Retention
✔ Fraud Mitigation
✔ Agile Development
✔ Digital Media
