Olá, meu nome é Rafael. Sou especialista em e-commerce e marketing digital

• Disney’s Approach to Quality Service

• Google Ads Certified (Search, Video and Display)

• Google Analytics Certified

• Bing Ads – Authorized Professional

• BPMN Specification

• Strategies for E-commerce

• Yellow Belt (Lean Six Sigma)

• PMBOK Project Management

• Scrum – Agile Practices

• Information Architecture and UX

• SEO Advenced

✔ E-commerce Operations

✔ Strategy & Innovation

✔ Mobile Commerce

✔ Electronic Ticketing

✔ Business Development

✔ Product Management

✔ Conversion Optimization

✔ iOS / Android Applications

✔ Web Design, Usability & Testing

✔ Digital Marketing

✔ Search Engine Optimization

✔ Paid Search

✔ Social Media Marketing

✔ Web Analytics

✔ Business Intelligence

✔ Reporting and Analysis

✔ Email Marketing - CRM

✔ Project Management

✔ Customer Support

✔ Payment Processing

✔ Team Building & Leadership

✔ Contract Negotiations

✔ Customer Retention

✔ Fraud Mitigation

✔ Agile Development

✔ Digital Media